1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the Guardiora application, website (guardiora.infotik.co), and related services (collectively, the “Service” ), provided by Infotik Ltd (“we”, “us”, “our”), a company registered in the United Kingdom.
By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
2. Eligibility
2.1 Age Requirement
You must be at least 18 years of age to create a Guardiora account. By registering, you confirm you meet this requirement.
2.2 Parental and Guardian Use
Guardiora is intended for use by parents and legal guardians to manage the digital activity of their minor children. You represent that you are the parent or legal guardian of any child whose device you connect to the Service, or that you have obtained the necessary legal authority to do so.
2.3 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect unauthorised access.
3. The Service
3.1 What Guardiora Provides
Guardiora is a parental control and screen-time management platform that includes, but is not limited to:
- App usage monitoring and blocking
- Daily and weekly screen-time limits
- Web browsing controls and content filtering
- Social media usage monitoring
- Sleep schedule timers
- Gamified habit-building for children
- AI-powered usage suggestions
- Device location tracking (where enabled)
- 30-day usage reporting history
- Co-parenting account access
3.2 Service Availability
We aim to provide the Service on a continuous basis but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We will endeavour to provide advance notice of planned downtime where possible.
3.3 Feature Changes
We reserve the right to modify, add, or remove features of the Service at any time. Where changes are material, we will notify you with reasonable notice.
4. Subscriptions and Payments
4.1 Free and Paid Plans
Guardiora may offer a free tier and one or more paid subscription plans (“Premium”). The features available on each plan are described on our website and may be updated from time to time.
4.2 Billing
Paid subscriptions are billed on a recurring basis (monthly or annually, depending on the plan selected). By subscribing, you authorise us to charge your chosen payment method at the start of each billing cycle.
4.3 Price Changes
We may change subscription prices at any time. We will notify you at least 30 days in advance of any price increase. Continued use of the Service after the effective date of a price change constitutes acceptance of the new price.
4.4 Refunds
Refund requests are considered in accordance with your rights under UK consumer law. For digital services fully delivered, we are not obligated to provide a refund unless the Service is materially defective. For refund queries, please contact support@infotik.co.
4.5 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to Premium features until the end of the paid period.
4.6 Flash Sales and Promotions
Promotional discounts (such as flash sales) are time-limited and may not be combined with other offers unless stated. Promotional prices apply only to the initial billing cycle unless otherwise specified.
5. Acceptable Use
5.1 Permitted Use
You may use Guardiora solely for lawful parental monitoring and digital wellbeing purposes in accordance with these Terms.
5.2 Prohibited Conduct
You must not:
- Use the Service to monitor anyone other than your minor child or a person for whom you have legal authority
- Use the Service to stalk, harass, or surveil any individual without lawful authority
- Attempt to circumvent, disable, or interfere with any security features or access controls
- Reverse engineer, decompile, or copy any part of the Service
- Use automated tools, bots, or scripts to access or scrape the Service
- Resell, sublicense, or commercially exploit the Service without our written consent
- Provide false information when creating your account or using the Service
- Use the Service in any way that violates applicable law, including data protection laws
We reserve the right to suspend or terminate any account that we reasonably believe is being used in violation of these Terms.
6. Child Data and Parental Responsibility
6.1 Your Responsibility as a Parent
You acknowledge that you are solely responsible for:
- Ensuring your use of Guardiora's monitoring features complies with applicable law in your jurisdiction
- Obtaining any consent required by law before monitoring a child's device
- Using the information collected through the Service in a responsible, proportionate, and lawful manner
- Communicating appropriately with your child about the existence and nature of monitoring
6.2 Age of Children
Guardiora is designed for use in managing devices used by children under the age of 18. You must not use the Service to monitor adults without their explicit, informed consent.
6.3 Data Accuracy
We do not guarantee the accuracy or completeness of monitoring data. Technical limitations, device settings, or third-party app behaviour may affect the data available.
7. Uninstall Protection
Guardiora includes uninstall protection features designed to prevent a child from removing the app from a monitored device. You acknowledge that this feature:
- Requires device administrator permissions on Android devices
- May require specific setup steps on iOS devices
- Is intended for use on devices owned or controlled by you as the parent or guardian
You are responsible for ensuring such features are used lawfully and appropriately.
8. Third-Party Services and Links
The Service may integrate with or link to third-party platforms (e.g. app stores, social media platforms, payment processors). These third parties operate under their own terms and privacy policies, which we do not control. We are not responsible for the practices, content, or availability of third-party services.
9. Intellectual Property
All content, code, trademarks, logos, and materials within the Guardiora Service are the intellectual property of Infotik Ltd or our licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose.
You must not reproduce, distribute, modify, or create derivative works from any part of the Service without our prior written consent.
10. Disclaimer of Warranties
To the fullest extent permitted by UK law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Guarantees that the Service will be uninterrupted, error-free, or completely secure
- Guarantees that monitoring data will be complete, accurate, or real-time
Guardiora is a tool to assist parents — it is not a substitute for parental supervision, conversation, and guidance.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Infotik Ltd shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of data, revenue, profits, or goodwill
- Damages arising from your reliance on monitoring data
- Any failure or delay caused by circumstances beyond our reasonable control (force majeure)
Our total aggregate liability to you shall not exceed the amount you have paid to us in the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
12. Indemnification
You agree to indemnify and hold harmless Infotik Ltd, its officers, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your misuse of the Service
- Your violation of any applicable law or the rights of a third party
13. Termination
13.1 Termination by You
You may close your account at any time by contacting support@infotik.co or through your account settings. Closure does not entitle you to a refund for any unused portion of a paid subscription, except where required by law.
13.2 Termination by Us
We may suspend or terminate your account immediately and without notice if:
- You breach these Terms
- We are required to do so by law
- We reasonably suspect fraudulent or harmful activity
Upon termination, your right to access the Service ceases immediately. We may retain certain data as required by law or our data retention policy.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes arising from or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating legal proceedings, we encourage you to contact us at support@infotik.co so that we can try to resolve any dispute informally.
If you are a consumer based in the UK, you may also be entitled to use alternative dispute resolution (ADR) services or refer a complaint to relevant regulatory bodies.
15. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice in the app at least 14 days before the changes take effect. Your continued use of the Service after that date constitutes acceptance of the revised Terms.
If you do not agree to the updated Terms, you must stop using the Service and close your account.
16. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Disclaimer, constitute the entire agreement between you and Infotik Ltd regarding your use of the Service and supersede any prior agreements or understandings.
17. Contact Us
For any questions about these Terms: